Cookie Consent

By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts. View our Privacy Policy for more information.

Kriya is live on Stripe

This case study explores how a small business owner was able to improve their cash flow and secure funding for growth using invoice finance, powered by Kriya. Discover the benefits of this financing option and how it can help businesses overcome cash flow issues.

Goal

Region

Worldwide

Industry

Food and Beverage

The Challenge

Scaling a business when held back by long payment terms

The Solution

Kriya Lending - Invoice Finance

How Kriya’s Invoice Finance product helped female entrepreneur, Julie Waddell, grow her business

Moorish Dips Ltd is a UK-based food company that produces and sells a range of deliciously moreish humous dips. Founded by Julie Waddell in 2012, the company has come a long way since its early days of making humous in her kitchen. 

Julie’s first innovation was smoked humous, which she invented for her family at her kitchen table. Six months later she had turned this into a retail product, created the Moorish brand, and was supplying nationally to Waitrose.

Today, Moorish Dips is a successful business that supplies some of the UK's largest supermarkets, including Sainsbury's, Asda, and Ocado. The company also exports to the UAE and Hong Kong.

It’s a remarkable story from humble beginnings. Having grown up in a catering family, she often worked in the family restaurant during the summer holidays. Julie loved food and cooking and put her passion to good use at home. She recalls an epiphany back in 2012 when her four year old son, like many of us when very young, wouldn’t eat a lot of the various mouthwatering recipes she created for her family. 

“I decided to use my culinary creativity to make him something special. Something that was both healthy and incredibly delicious. He loved humous, and he also really enjoyed smoky BBQ flavours and foods with that taste profile.  So I decided to make some smoked humous and see if it tasted good…it did!”

And she knew she was on to a good thing once her son ate it all up! “I knew there was nothing like my unique smoked humous in any shops, and so I emailed Waitrose to see if they would be interested in stocking it as a branded product. They were, and we launched nationally with them six months later!”

The early days…and then take-off

Like so many of the best entrepreneur stories, Julie bootstrapped every step of the way in the early days. She did not have money to invest, so instead ploughed all profits from every batch of humous sold (initially to her local deli), back into the business. 

When Moorish started supplying Waitrose, Julie did not look back. As she said herself: “everything came together and the business took off.”  Those exciting beginnings were, for Julie, exhilarating and exhausting.

Moorish soon supplied Fortnum & Mason and Julie fondly recalls hosting sampling sessions in-store. “It felt very glamorous and a far cry from my day to day life of making humous and raising a family.”

Things literally took off when she secured her second major customer, this time in the airline sector where she used to work. “It had been a long time since I’d left British Airways, but I knew the product would be great for passengers on a long flight, looking for something healthy to snack on. I contacted them and was lucky enough to supply them, until of course the pandemic hit and that all stopped.”

Cashflow was holding the business back - invoice finance was the answer

However, like many small businesses, Moorish Dips has had to carefully balance cashflow challenges. As many Food & Beverage companies find, the long payment terms from supermarkets puts pressure on cashflow and working capital. To address this challenge, Moorish Dips turned to invoice finance and partnered with Kriya. 

Julie had explored invoice finance in the past, but the timing wasn't right. However, a couple of years ago, the company changed its business model to take control of its invoicing, which meant their trading terms would be challenging for cashflow. Julie knew invoice finance could help bridge the gap and, in 2021, she chose Kriya as the right partner for a business of Moorish's size and risk/reward profile.

Kriya's invoice finance product provided Moorish Dips with a £200,000 facility. This allowed Moorish to fund invoices from supermarkets with long payment terms. Since partnering with Kriya, Moorish Dips has doubled its turnover, secured new contracts, and extended existing contracts with the larger supermarkets. The impact of working with Kriya has helped Moorish Dips to succeed and grow. 

Julie has been delighted with the service she's received from Kriya, commenting, “We have found the level of customer service provided by Kriya to be of a very high standard, our queries are always responded to quickly and helpfully. The team has shown a flexible attitude to our financial requirements and have often found solutions when we needed them. The impact on our business is that working with Kriya has helped us to succeed and grow. What more can a business ask?!”

What’s next for Moorish Dips?

Moorish Dips is now looking forward to a bright future. In 2023, the company has big plans to expand further by arriving in new retailers and hitting the skies once again. Despite the challenges of running a small business, Julie is excited about the future and can't wait to land her growth plans and keep building the success of the business onwards and upwards.

Moorish Dips' journey is a great example of how a small business can overcome cashflow challenges by partnering with the right invoice finance provider. Kriya's invoice finance product has provided Moorish Dips with the financial flexibility it needs to grow and succeed. 

As a female entrepreneur, Julie’s story is an inspiration for everyone. And her passion shines through when talking about her journey: “I describe it as a roller coaster, with high highs and low lows. Getting stocked in Sainsbury’s was huge for us, and then subsequently in Asda. We also export to the UAE and Hong Kong. I always wanted our deliciously moreish humous to be available to everyone, and now it is!”

By funding invoices from supermarkets, Moorish Dips has been able to focus on what it does best: creating delicious and moreish humous dips that people love. With the continued support of Kriya, Moorish Dips is well-positioned to achieve even greater success in the future.

And with International Women’s Day coinciding with Julie’s Moorish Dips story being published, this final word is beautifully apt: “I’m extremely proud of what we have achieved at Moorish. We employ men and women but most of our team have family commitments and we make sure that working at Moorish comes with a lot of flexibility for our team. I’m always delighted to be asked to speak at networking events and to mentor exciting female founders - it’s a privilege to let them know that women can achieve brilliant things in business, it just takes a great idea and bags of determination.”

“We expect our B2B revenues to double as a result of providing Kriya’s flexible payment terms to our trade and business buyers.”
Stuart Zissman, Head of Financial Services

Halfords is the UK’s leading provider of motoring and cycling services and products. Its customers shop across over 1,750 fixed and mobile locations including, Halfords stores and garages, as well as its website, halfords.com.

Today, around a quarter of Halfords turnover is business-to-business. They sell to organisations of all sizes including SME businesses, garages, and workshops, offering discounts on automotive parts and tools with their Trade Card, as well as directly to larger commercial and government customers that buy in bulk.

However, like many well-established enterprises, Halfords found its future growth was challenged by the legacy processes of its past. Find out how they’ve teamed up with Kriya to remove the friction from their B2B commerce.

Halford's challenges

“The exam question” says Halfords’ Head of Financial Services, Stuart Zissman, “was how do we make selling to business and trade buyers less labour-intensive?” Having already overseen a successful consumer finance proposition at Halfords, it was clear to Zissman that their B2B  offering had potential to grow by introducing a simple and effective credit solution.

1. B2B buyers expect payments terms

“All successful B2B propositions have some sort of financial support” Zissman explains. Whether large or small, Halfords’ business buyers want to be invoiced on payment terms. This is especially beneficial for garages and workshops, which thrive on efficient working capital cycles, allowing them to source parts upfront and defer payment until they have received compensation for their services.

Halfords recognised the opportunity to enhance their offerings by providing scalable trade credit, which was previously untapped. As Zissman says, "offering payments completes the circle."

2. Manual, unscalable processes were holding back growth

Halfords' hands-on approach to B2B processes presented an opportunity for greater scalability and growth. Wholesale orders, managed via account managers, involved manual quotes and purchase orders, which added complexity.

“We’d like to say yes to every single customer that wants to order from us,” says Head of Trade Card, Chris Millan. However, processing these detailed orders for existing buyers took time, limiting the retailer's ability to proactively attract new business and expand their account base.

What Halfords sought was a way to make their B2B offering more accessible and achieve a better economy of scale.

“We work with sole traders, business customers and government entities. Kriya is the only supplier that could support all three.”
Chris Millan, Head of Trade Card

The search for a solution

Recognising the need for change, Halfords set out to find a way to modernise its B2B offering. With Kriya's 12-year track record and willingness to collaborate on a solution for their unique requirements struck a chord with Halfords.

A solution for all B2B buyers

Halfords has a diverse buyer base and needed B2B payment terms that could be offered to limited companies, government entities and sole traders.

Multichannel

With trade customers already purchasing online and in-store, Halfords needed a solution to offer payment terms holistically across their sales channels.

Risk expertise

With their focus on Motoring and Cycling, Halfords sought a partner with strong expertise in finance and payments, including robust credit and fraud detection capabilities, to help onboard their buyers.

“We are experts in motoring and cycling, and to ensure exceptional service for our customers, we decided to partner with Kriya, specialists in B2B payments and lending decisions.” Stuart Zissman, Head of Financial Services

The B2B vision

Halfords partnered with Kriya to transform their B2B offering. By integrating Kriya PayLater with their Trade Card, the retailer is combining trade discounts for B2B buyers with the ability to pay on account for online and in-store orders.

Adopting an eCommerce-first model has a number of advantages. Firstly, providing online buyers with highly-demanded payment terms expands the businesses they can sell to.  Secondly, much of their offline business can be shifted to a self-serve, online checkout. Not only does this provide a smoother buyer experience, it also frees up the Halfords team to focus on the customers where their expertise has the most impact.

The near-infinite scalability of the Kriya solution means Halfords can not only improve their overall B2B customer proposition and experience, but they can also see financial benefits through the partnership too.

“Offering trade credit through payments makes it much slicker. It’s something buyers are familiar with from the consumer world.”Chris Millan, Head of Trade Card

Wholesale change

Halfords have kicked off their payments transformation with their wholesale offering.

Business buyers come to the Halfords wholesale team to place bulk orders and request custom details, such as branded bikes and accessories. Before Kriya, this fully offline sales channel required multiple teams and processes to transact each order. This process led to delays and hampered conversion, such as inventory becoming unavailable during the order, or customers purchasing elsewhere.

By streamlining the entire wholesale workflow into Kriya Merchant Portal, Halfords now have a single, automated flow for processing orders.

Wholesale buyers are first onboarded into Merchant Portal. This screens for credit and fraud risk, directly providing their sales team an instant spending limit decision for the buyer. Orders can then be placed on payment terms and invoices are automatically generated for the buyer. Additionally, Kriya assists with credit control by managing payment collections too.

“We needed a way forward that was less hands-on because the whole process was very, very manual.” Chris Millan, Head of Trade Card
How it works
1

The buyer places a wholesale order with Halfords

2

Halfords onboard the buyer into Kriya’s Merchant Portal

3

Payment terms selected and purchase complete. The buyer pays at the end of the following month.

Partnering for growth

Reflecting on the journey so far with Kriya, Zissman says “It’s that personal touch and relationship that makes the difference to the product we’re building together.” For Zissman, it's not simply outsourcing the expertise to a third party. “It’s more like we’re onboarding Kriya into Halfords and by extension they’ve become part of our team”.

There’s a busy roadmap ahead for Halfords and Kriya, with plans to bring the whole multichannel offering to market by the autumn of 2024.

We're very excited about this development,” says Millan. “Introducing payment terms to our Trade offering eliminates barriers that previously slowed us down and unlocks opportunities with a vast number of businesses we haven't historically engaged with.”

B2B Payments to boost your growth

To learn more about our payments and digital trade credit solutions book a call with us today.
Email is invalid.
Please use your company email address.
We’ll use this information to get in touch with you about our products and services in accordance with our Privacy Policy. You can unsubscribe at any point. By submitting, you acknowledge we reserve the right to work with businesses that have been trading for a minimum of 12 months and have submitted at least one set of financial accounts.
Thank you. A member of the team will be in touch.
Oops! Something went wrong while submitting the form.

Moorish Dips

Customer since:
2021
Region:
Worldwide
Industry:
Food and Beverage

“The impact on our business since working with Kriya has helped us to succeed and grow. What more can a business ask?!”

Julie Waddell
Founder
  |  
Moorish Dips
Julie Waddell, Founder of Moorish Dips
Challenge

Scaling a business when held back by long payment terms

Solution

Kriya Lending - Invoice Finance

How Kriya’s Invoice Finance product helped female entrepreneur, Julie Waddell, grow her business

Moorish Dips Ltd is a UK-based food company that produces and sells a range of deliciously moreish humous dips. Founded by Julie Waddell in 2012, the company has come a long way since its early days of making humous in her kitchen. 

Julie’s first innovation was smoked humous, which she invented for her family at her kitchen table. Six months later she had turned this into a retail product, created the Moorish brand, and was supplying nationally to Waitrose.

Today, Moorish Dips is a successful business that supplies some of the UK's largest supermarkets, including Sainsbury's, Asda, and Ocado. The company also exports to the UAE and Hong Kong.

It’s a remarkable story from humble beginnings. Having grown up in a catering family, she often worked in the family restaurant during the summer holidays. Julie loved food and cooking and put her passion to good use at home. She recalls an epiphany back in 2012 when her four year old son, like many of us when very young, wouldn’t eat a lot of the various mouthwatering recipes she created for her family. 

“I decided to use my culinary creativity to make him something special. Something that was both healthy and incredibly delicious. He loved humous, and he also really enjoyed smoky BBQ flavours and foods with that taste profile.  So I decided to make some smoked humous and see if it tasted good…it did!”

And she knew she was on to a good thing once her son ate it all up! “I knew there was nothing like my unique smoked humous in any shops, and so I emailed Waitrose to see if they would be interested in stocking it as a branded product. They were, and we launched nationally with them six months later!”

The early days…and then take-off

Like so many of the best entrepreneur stories, Julie bootstrapped every step of the way in the early days. She did not have money to invest, so instead ploughed all profits from every batch of humous sold (initially to her local deli), back into the business. 

When Moorish started supplying Waitrose, Julie did not look back. As she said herself: “everything came together and the business took off.”  Those exciting beginnings were, for Julie, exhilarating and exhausting.

Moorish soon supplied Fortnum & Mason and Julie fondly recalls hosting sampling sessions in-store. “It felt very glamorous and a far cry from my day to day life of making humous and raising a family.”

Things literally took off when she secured her second major customer, this time in the airline sector where she used to work. “It had been a long time since I’d left British Airways, but I knew the product would be great for passengers on a long flight, looking for something healthy to snack on. I contacted them and was lucky enough to supply them, until of course the pandemic hit and that all stopped.”

Cashflow was holding the business back - invoice finance was the answer

However, like many small businesses, Moorish Dips has had to carefully balance cashflow challenges. As many Food & Beverage companies find, the long payment terms from supermarkets puts pressure on cashflow and working capital. To address this challenge, Moorish Dips turned to invoice finance and partnered with Kriya. 

Julie had explored invoice finance in the past, but the timing wasn't right. However, a couple of years ago, the company changed its business model to take control of its invoicing, which meant their trading terms would be challenging for cashflow. Julie knew invoice finance could help bridge the gap and, in 2021, she chose Kriya as the right partner for a business of Moorish's size and risk/reward profile.

Kriya's invoice finance product provided Moorish Dips with a £200,000 facility. This allowed Moorish to fund invoices from supermarkets with long payment terms. Since partnering with Kriya, Moorish Dips has doubled its turnover, secured new contracts, and extended existing contracts with the larger supermarkets. The impact of working with Kriya has helped Moorish Dips to succeed and grow. 

Julie has been delighted with the service she's received from Kriya, commenting, “We have found the level of customer service provided by Kriya to be of a very high standard, our queries are always responded to quickly and helpfully. The team has shown a flexible attitude to our financial requirements and have often found solutions when we needed them. The impact on our business is that working with Kriya has helped us to succeed and grow. What more can a business ask?!”

What’s next for Moorish Dips?

Moorish Dips is now looking forward to a bright future. In 2023, the company has big plans to expand further by arriving in new retailers and hitting the skies once again. Despite the challenges of running a small business, Julie is excited about the future and can't wait to land her growth plans and keep building the success of the business onwards and upwards.

Moorish Dips' journey is a great example of how a small business can overcome cashflow challenges by partnering with the right invoice finance provider. Kriya's invoice finance product has provided Moorish Dips with the financial flexibility it needs to grow and succeed. 

As a female entrepreneur, Julie’s story is an inspiration for everyone. And her passion shines through when talking about her journey: “I describe it as a roller coaster, with high highs and low lows. Getting stocked in Sainsbury’s was huge for us, and then subsequently in Asda. We also export to the UAE and Hong Kong. I always wanted our deliciously moreish humous to be available to everyone, and now it is!”

By funding invoices from supermarkets, Moorish Dips has been able to focus on what it does best: creating delicious and moreish humous dips that people love. With the continued support of Kriya, Moorish Dips is well-positioned to achieve even greater success in the future.

And with International Women’s Day coinciding with Julie’s Moorish Dips story being published, this final word is beautifully apt: “I’m extremely proud of what we have achieved at Moorish. We employ men and women but most of our team have family commitments and we make sure that working at Moorish comes with a lot of flexibility for our team. I’m always delighted to be asked to speak at networking events and to mentor exciting female founders - it’s a privilege to let them know that women can achieve brilliant things in business, it just takes a great idea and bags of determination.”

Your Kriya story starts here

Please fill out the form and a member of our team will be in touch
Email is invalid.
Please use your company email address.
Annual Revenue*
We’ll use this information to get in touch with you about our products and services in accordance with our Privacy Policy. You can unsubscribe at any point. By submitting, you acknowledge we reserve the right to work with businesses that have been trading for a minimum of 12 months and have submitted at least one set of financial accounts.
Thank you. A member of the team will be in touch.
Oops! Something went wrong while submitting the form.

Explore related posts

Grass & Co leverage Kriya's working capital to fund demand for newly launched product

Grass & Co.

Grass & Co. scale up to meet unprecedented demand with working capital deployed through Kriya's flexible invoice finance solution.

This is some text inside of a div block.
 min read
Read the story
Crate Brewery benefits from Kriya Lending

Crate Brewery

London-based craft beer brewery - the Crate story: Meeting in a bar over a few beers and a couple of pizzas, the founders realised they shared a love for both of these things and wanted to make their own. Less than two weeks later they had signed a lease on Hackney Wick’s iconic White Building, the space Crate Brewery still calls home today. Fast forward to 2019 and Crate has a second (much bigger) brewery and distribution warehouse onsite. They produce 1 million pints of beer each year and make an impressive array of pizzas every day. Just 7 years on from opening the business, they’ve self-funded their growth to nearly £5 million.

This is some text inside of a div block.
 min read
Read the story

CSols

Discover how CSols, a scientific software company, overcame cash flow challenges caused by Brexit and Covid by using invoice finance. Learn how they partnered with Kriya to successfully unblock cash flow pinch points and achieve their business goals.

This is some text inside of a div block.
 min read
Read the story